General terms and conditions of sale

I. Introduction

The general terms and conditions of sale detailed below govern the contractual relationship between the User (hereafter referred to as You) and the Projector-Discount Limited registered in Southampton. (hereafter referred to as We) Both parties accept these conditions unreservedly. These general conditions of sale are the only conditions that are applicable and replace all other conditions, except in the case of express, written prior dispensation. We maintain that, by confirming your order, you unreservedly accept our general conditions of sale, having read them. These Terms and Conditions of Sale are important to you and Projector-Discount as they have been designed to protect your rights as a valued customer and to protect our rights as a business and to create an understanding between us.

II. Ordering

There are 4 methods in place to put through an order:

• by Internet on our site: http://www.Projector-Discount.co.uk 24 hours a day and 7 days a week.
• by eMail: sales@projector-discount.co.uk
• by Post accompanied by a copy of your order and your method of payment addressed to: Projector-Discount Limited, 29 Carlton Crescent, SO152EW Southampton

We will then send you a confirmation by e-mail that we have received your order.

III. Product information

(Projector-Discount takes great care when putting information online with respect to the essential characteristics of our products, notably with respect to the technical descriptions emanating from our partners and suppliers and the photographs illustrating the products.

All the accessories contained in the bundles sold by Projector-Discount.com are compatible brand accessories and not manufacturers brands. Please note that some products instruction manuals do not come in English. If the instruction manual does not come in English, this information will be clearly featured in the technical information sheet of the specific product.
Please note that in the case where you buy a product which does not have an English instruction manual, we will send you a link in the order email confirmation which directs you to the English pdf version of the instruction manual. As most products come with 2-pin plugs, adapters from European to UK plugs are supplied free of charge with your order.

IV. Prices

The prices indicated on the Site are in Pounds Sterling and in Euros and include all taxes but do not include delivery. The chosen possible delivery costs are indicated for the User during the product selection and are invoiced at the end of the order in addition to the price of the products. We reserve the right to modify our prices at any moment but will apply the current rates as indicated to you on the site at the time the order was placed.

V. Availability

Please note that we will honour your order while stock is available.
In the event where one of the products ordered is not in stock, we will contact you in less than 10 days as of your order date to inform you how long it will be before we are able to deliver the product.

If there are certain products that are temporarily unavailable, we will send the available products and will pay the shipping fees for the rest of the order. We will offer you a replacement for an unavailable product, a product of equal price and quality.
If you choose to refuse, we will reimburse the unavailable product. If you wish to return it to us in the conditions outlined in article 9 (right of retraction - satisfied or reimbursed), the fees will be covered by us.

VI. Delivery methods

The products bought on the Site will be delivered to mainland UK.. Your order will be delivered to the address you indicated when you placed your order. Please note that we do not deliver to the Isle of Man or the Channel Islands (Alderney, Guernsey, Jersey and Sark)

Projector-Discount offers 2 methods of delivery:

Express delivery
This method of delivery allows you to receive your package in 24 to 48 hours with UPS. When you place your order before 12 am, it will be handled the on same day if the product was indicated as being in stock on the site. The shipping fees for this option will depend on the articles selected. If you choose this method of delivery, payment upon delivery cannot be accepted.
Please note that, since UPS Express does not deliver on weekends, if your order is placed on a Friday it will be delivered to you on the following Tuesday, provided that your product is in stock at our warehouse.

Standard delivery
This choice of delivery will allow you to receive your package in 48 to 72 hours with DHL / UPS Standard. When you place your order before 12 am, it will be handled the same day if the product was indicated as being in stock on the site. The shipping fees for this option will depend on the articles selected.

Forms of ID required for payments by Credit or Debit Card:
- A valid form of ID (passport, drivers licence, etc..) of the credit card holder, as well as the credit card used for payment, will be required. If the person who picks up the goods is not the credit card holder, these same documents will also be requested.

Projector-Discount does everything in its power to respect the delivery times indicated on the website. We cannot, however, be held responsible for the consequences of a late delivery or the loss of a package caused by a third-party contracted to make delivery, or by you, or because of some unforeseen event or an Act of God. In the event where you do not receive your package in the indicated time frame, an investigation will be conducted with the carrier and may take several days upon receipt of your claim (ex.7 days with DHL / UPS Standard, 7 days with UPS). During this period, no reimbursement or re-delivery will take place.

Upon reception of your order, we recommend that you verify your products with the order that you placed with us and if necessary, write any anomalies that may have occurred on the delivery voucher, not forgetting to sign it. Without prejudice and with respect to the applicable legal guarantees, we recommend that you address any reservations you may have pertaining to malfunctioning products on the date of delivery as quickly as possible by Post to the following address or by e-mail: Projector-Discount, Customer Service , 29 Carlton Crescent , SO152EW Southampton.
Returned products can only be accepted for products in their original state, notably with respect to their packaging, accessories and manuals. In the event of non-conformity of the product purchased, the User will have the choice between repair and replacement of the product, except if the desired option has an associated cost that is manifestly disproportionate to the alternative. We would like to inform you that a delay of 24 hours is possible for delivery of your order. In fact, for security reasons, all orders paid by bank card are verified by PROJECTOR-DISCOUNT. Complementary information may be requested, or demanded, in order to validate your purchase. By consequence, and in trying to avoid any delay, when you place your order please enter the following:

-a professional or paid-for e-mail address
-a land line telephone number (work or home) where you can be reached at any time of the day.

Furthermore, for any order above the amount established by PROJECTOR-DISCOUNT, a piece of ID as well as proof of address will be requested and should be sent via fax, Post, or e-mail. We apologise for any inconvenience this may cause; however, these measures are taken to protect our clients from possible fraud associated with bank cards.

VII. Waste Electrical and Electronic Equipment (WEEE)

The Waste Electrical and Electronic Equipment Directive (WEEE Directive) aims to minimise the impact of electrical and electronic goods on the environment, by increasing re-use and recycling and reducing the amount of WEEE going to landfill.

When you purchase from us we will recycle and dispose of your old electrical appliance for free.

VIII. Methods of payment

(Projector-Discount offers 3 methods of payment:, bank transfer, cash by delivery and PayPal. For our business customers we offer also billing with payment after 5 days.

IX. For reimbursements

- If the product is returned within 7 days of its delivery (the post mark being proof thereof), the User will be reimbursed by bank transfer if payment was made by bank card, or by cheque in other cases.

If tests need to be carried out on the product, in the framework of the right of retraction, Projector-Discount will do its best to reimburse the User as quickly as possible. This time period will depend on the nature of the technical tests performed by the After-Sales Service of your products manufacturer, for a maximum period of 3 weeks.

- If the product is returned between the 8th and 15th day after purchase, the refund will be made in the form of gift vouchers.

Cancellations: You can cancel your purchase at any time up to 7 working days following the day you receive the goods. In this case please send us an email to:sales@Projector-Discount.co.uk with the serial number of the product to be returned. We will then arrange to collect the goods from you.

Your product must be complete and in as new condition (i.e. if you have opened the box to examine the product you must have done so without damaging or marking the product or packaging). It must not have been used or installed. It should be returned with the original box, packing and accessories you received with it. By following the steps above you will receive a full refund for the price of the product and any delivery charges paid. However, you must pay the following charges if the goods are collected from you:

Screens: £ 20
All other items: £ 7.99

The collection charge will be debited from your account at the same time as your purchase is refunded and will be shown separately on your receipt.

X. Returns

Please note that shipping fees are the clients responsibility, except if the product does not conform to the description of said product (the client is responsible for any damage done during the shipping of the returned goods).

For the period covered under warranty, the client must return the product to PROJECTOR-DISCOUNTS After-Sales Service.

XI. Guarantees and After-Sales Service

All of the products we sell benefit from:

• The legal guarantee of conformity;
• The legal guarantee from hidden flaws;
• The manufacturers guarantee for a period defined by the product purchased and the brand. Shipping fees of the products are the customers responsibility.

However, if the product does not conform to the product description, shipping fees will be reimbursed to the customer.

Projector-Discount will handle possible repairs with the manufacturers. Whatever the problem is with your product, you must attach, with the defective product, a copy of your invoice, the guarantee (in the box) and the return goods voucher. Please note that legal guarantees do not apply to repairs for damage caused by external origin (for example, accidents, shocks, fluctuation of electricity etc.) or by the users faulty usage of the product such as a non-conforming installation or using it for commercial purposes or using said product with incorrect peripherals, accessories or consumables. The manufacturers guarantees sold by PROJECTOR-DISCOUNT do not cover:

• replacement of consumables (batteries, light bulbs, fuses, recording heads or lasers etc.),
• the abnormal use or non-conforming usage of products. We ask that you consult the users manual provided with the products
• malfunctioning due to accessories (power cables etc.)
• damage from external sources (shocks, accidents, electricity current fluctuations etc.).

In all cases, PROJECTOR-DISCOUNT will not be held responsible in the event that the manufacturer refuses to honour the warranty due to, but not limited to, any of the above noted reasons.

In the event where the manufacturer will not provide service under warranty, an estimate of the cost of the repair will be given to the customer. Administrative fees will be requested if payment for the estimate is not made.

To qualify for a refund or exchange the product must be:- In "as new" condition, and- Complete, with any accessories and free gifts offered with it (and, if possible, the original box and packaging). This guarantee does not cover faults caused by accident, neglect, misuse or normal wear and tear. Any refund due to a fault or other defect will include a refund of the applicable delivery charge. We will also pay for our costs of collecting goods for replacement or refund. Replacement goods are sent by standard delivery only.

XII. Responsibility

Projector-Discount will not be held liable for poor use and its consequences on the products purchased from our Site. Although our products have performance that is compatible with professional usage, Projector-Discount does not sell products for professional usage.

XIII. Projector-Discount Service

Without prejudice towards the applicable legal guarantees, Projector-Discount also offers other services such warranty extensions and promotional codes.

XIV. Protection of personal data

Since the details you give us are essential for the processing and delivery of orders, for billing and for the establishment of warranty contracts, failure to provide these details will result in the cancellation of your order. By registering on the Site, you agree to provide us with sincere and true information as it concerns you. Communicating false information is contrary to the present General Conditions as well as the conditions of use listed on the Site. All personal data is confirmed with EU-Laws. Projector-Discount is authorised to extract, handle and use information that concerns you. This information is the subject of computer processing. You have the permanent right to access and rectify all the information that concerns you, in accordance with European texts and national laws in place (article 34 of the law of 6 January 1978). You can at any time make a request to Projector-Discount to find out what personal information they have concerning you. You may at any time, and by request, modify this information. If you accepted to receive our promotional e-mails when you registered on the Site, offers including new items, clearance, exclusivities, good deals etc. will be sent to you. You may at any time request not to receive any further e-mails from us by clicking here or on the link created for this purpose and inserted at the bottom of each page of our or our partners emails. Only Projector-Discount has information regarding you. If you so accepted as of registration on the Site, Projector-Discount and its contractual partners may send you information concerning particular and occasional promotions. Projector-Discounts partners have been specially chosen by Projector-Discount and are recognised for the quality of their products and services.

XV. Intellectual ownership

All the content on the Projector-Discount site (illustrations, texts, names, brand names, images and videos) is the property of Projector-Discount, its co-contractors or partners. Any partial or total reproduction of this content, by any means and on any support, is subject to prior and express authorisation by Projector-Discount. Projector-Discount cannot give you the right to copy, display or distribute content that you do not have the intellectual rights to. All fraudulent use of this content that violates the rights held by a third party constitutes an offence of forgery, which is severely punished under the Intellectual Property Code. Projector-Discount will not, under any circumstances, be held responsible if a user violates rights held by a third party through his activities on te site.


as of November 6th 2007